Organisations offering support and information for victims and victim families

Global Allaince of NGO's for Road Safety    The Alliance was established in 2011 by NGO members of the United Nations Road Safety Collaboration (UNRSC) and currently represents more than 250 member NGOs working in road safety from more than 90 countries around the world.

COPFS Complaint Handling Procedure

Crown Office and Procurator Fiscal Service.  Useful information before you make a comment or complaint.  If you would like to make a comment or complaint about the work of COPFS, it is advisable to read the Complaints Handling Policy and Guidance below before submitting your comments or complaints.

How to Complain and how we manage your complaint

Easy Read - How to make a complaint to the COPFS

Comments & Complaints form (doc)

COPFS Complaints Handling Procedure (doc)

COPFS About us, Comments & Complaints

Scottish Government - Crime, Justice and the Law The Scottish Government has launched a new website providing victims and witnesses with

information on crime, justice and the law. Information includes; Reporting a crime, Courts and Sentencing, Prisons and Parole, Young people and

the law, Your rights and the law, Help support and advice, Claiming compensation.

Victims Right to review a decision not to prosecute

Crown Office have issued the following statement;  "As a victim of crime in Scotland, you, have the right to a review of a decision by us not to prosecute, made on or after 1 July 2015. You should if possible apply for a review within one month of the date you are informed of our decision not to prosecute. Generally you would be told of the review decision within 20 working days."

Section 4 of the Victims and Witnesses (Scotland) Act 2014 comes into force on 1 July 2015. This section introduces the right of a victim to seek a review of a decision by a prosecutor not to prosecute the case in which they are a victim.

Victims Right to Review: Further information and application form can be found at the Crown Office web site together with the Lord Advocate's Rules: Review of a Decision Not to Prosecute.

Crown Office Web Site Click here.

Brake Bereavement Pack that is given to a family at the time of a road death in Scotland but which might be useful for other members of the family and friends to access.  Brake campaigns to stop the carnage of road collisions and also supports the victims. 

Brake campaigns to stop the carnage of road collisions and also supports the victims.

Living Streets UK based - formerly pedestrian association - working to improve the quality of our streetspace.

Road Safety  Scotland’s Authority on Road Safety

RoadPeace the UK charity providing support for victims of road crashes (these are rarely accidents) and campaigning for justice, road safety and road danger reduction.

Road Safety THINK is the Department of Transport’s dedicated road safety website with guidance and information for all road users.

Global Alliance of NGO’s for Road Safety.  The Alliance was established in 2011 by NGO members of the United Nations Road Safety Collaboration (UNRSC) and currently represents more than 250 member NGOs working in road safety from more than 90 countires around the world.

RoSPA The Royal Society for the Prevention of Accidents.

The Victims Code If you are a victim of crime you have a number of rights.  Victims’ Code sets out these rights, how you can exercise them and the relevant authoritise to contact should you need further help and advice.

Standards of service for victims and witnesses  Victims and witnesses are entitled to a certain level of support and information from the organisations they deal with in the criminal justice system.

This is set out in the Standards of Service, a document that explains what you can expect at each stage of the criminal justice process and who can ask for help and advice.

The Standards of Service are based on the main principles of the Victims and Witnesses Act (Scotland) 2014, and the EU Victims Directive.